AI Chatbot ｜ 行銷科技 ｜ 數據分析 ｜ 內容策略
SKYE
PENG
我是 Skye！專注於行銷科技導入、AI 產品營運與數據分析，擅長將用戶反饋即時轉譯為具體的成長洞察。從自動化行銷到 Chatbot 體驗優化，協助品牌實現規模化成長！
SCROLL
我是一位橫跨MarTech與 AI 產品營運的數據導向專家。擅長將複雜的數據事件轉化為流暢的用戶體驗與明確的決策依據，使業務規模化成長。具備企業級系統導入、資料治理與對話式體驗設計的實務經驗，專注於運用數據與自動化流程，為品牌與產品創造實質的商業價值。
AI Operation Intern
inline app.
2025.06-2025.10
• Collaborated in Scrum sprints with PMs and engineers to align feature pipelines and release schedules for the LLM AI Chatbot
• Led a 2-phase QA audit for 7,000+ restaurant profiles, reducing LLM hallucination error rates to <1.5%
• Scoped and designed 60 bilingual situational prompts, reducing onboarding friction and boosting chatbot interaction
Scenario Interaction Expert
Dentsu X
2024.04-2024.11
• Managed full-lifecycle deployment of enterprise MarTech systems (CDP, Emarsys, Marketo)
• Led Simmons’ website redesign and LINE integration as Project Lead with technology partners
• Directed UAT for 104 App integration, verifying custom tracking and ID mapping with 100% data integrity
Assistant Manager of Planning Dept.
WENK MEDIA
2021.05-2024.01
• Led a 10-person cross-functional production team, optimizing workflows to increase execution efficiency by 20%+
• Directed LINE CRM campaigns for HeySong, Amway, and Ora2, driving a 40%+ open rate and 2x CTR for HeySong
• Optimized keywords via GA/Search Console to grow blog traffic by 250%+, boosting B2B business inquiries
Marketing Specialist
BVG Corp.
2020.07-2021.02
• Owned the 0-to-1 launch of "KEN CAN," coordinating supply chain and e-commerce setup to drive NTD 200k+ in 6 months
• Designed an O2O integration strategy for Dazzling Cafe, building an interactive LINE membership database for future CRM
• Led GEM TEA’s co-branded launch, managing product naming, KOL collaborations, and Halloween tasting events
4Y+
Work Experience
30+
Global Clients
50+
Delivered Projects
Open to new opportunities. Feel free to reach out.