AI Product Operations | MarTech | Data-Driven Growth | Content Strategy
SKYE
PENG
SCROLL
I am a data-driven expert bridging MarTech implementation and AI Product Operations. I believe that driving scalable business growth relies on translating complex behavioral data into seamless user experiences and actionable insights. Guided by hands-on experience in enterprise-level system deployment, data governance, and conversational design, my focus is always on leveraging data and automation to deliver tangible business value.
AI Operation Intern
inline app.
2025.06-2025.10
• Collaborated in Scrum sprints with PMs and engineers to align feature pipelines and release schedules for the LLM AI Chatbot
• Led a 2-phase QA audit for 7,000+ restaurant profiles, reducing LLM hallucination error rates to <1.5%
• Scoped and designed 60 bilingual situational prompts, reducing onboarding friction and boosting chatbot interaction
Scenario Interaction Expert
Dentsu X
2024.04-2024.11
• Managed full-lifecycle deployment of enterprise MarTech systems (CDP, Emarsys, Marketo)
• Led Simmons’ website redesign and LINE integration as Project Lead with technology partners
• Directed UAT for 104 App integration, verifying custom tracking and ID mapping with 100% data integrity
Assistant Manager of Planning Dept.
WENK MEDIA
2021.05-2024.01
• Led a 10-person cross-functional production team, optimizing workflows to increase execution efficiency by 20%+
• Directed LINE CRM campaigns for HeySong, Amway, and Ora2, driving a 40%+ open rate and 2x CTR for HeySong
• Optimized keywords via GA/Search Console to grow blog traffic by 250%+, boosting B2B business inquiries
Marketing Specialist
BVG Corp.
2020.07-2021.02
• Owned the 0-to-1 launch of "KEN CAN," coordinating supply chain and e-commerce setup to drive NTD 200k+ in 6 months
• Designed an O2O integration strategy for Dazzling Cafe, building an interactive LINE membership database for future CRM
• Led GEM TEA’s co-branded launch, managing product naming, KOL collaborations, and Halloween tasting events
4Y+
Work Experience
30+
Global Clients
50+
Delivered Projects
Open to new opportunities. Feel free to reach out.